Section A: Communicable Disease Prevention Plan (massage therapy)
Section B: What this means for your appointment (all therapies)
Section C: Clinic Policies (non-Covid)
A. OUR COMMUNICABLE DISEASE PREVENTION PLAN, WRITTEN IN ACCORDANCE WITH THE INFORMATION PUBLISHED BY CTMBC on 30 June 2021 [renamed and edited 2021-07-01] [edited 2021-09-29]:
Prior to the appointment: The Pre-Appointment Questionnaire is automatically emailed 36 hours before the appointment, and conveys the rules regarding being symptom-free of communicable diseases, mask-wearing, hand sanitation, and physical distancing. The RMT will make sure that the patient knows these requirements.
Physical distancing: The patient must follow the clearly marked lines for direction of travel through the waiting area to ensure 2m of clearance between people.
Hand Hygiene: The patient must clean their hands upon entry to the practice environment and the RMT must wash hands often, as appropriate.
Cleaning and Sanitizing: Visibly soiled surface must be cleaned immediately and then disinfected. High-touch surfaces (washroom taps, toilet lever, all handles, knobs, taps, computers, phones, stools, light switches, counters, chairs, etc) must be cleaned and disinfected frequently, even if they do not appear to be soiled. Linens must continue to be washed after each use. Treatment table, face cradle, arm rests, table levers, lotion bottles, etc will continue to be cleaned and disinfected after each treatment.
Masks: The patient and RMT will both wear masks at all times. The RMT will have have single-use disposable masks available for patient use if the patient forgets their mask.
Professional Obligations: The RMT must not provide in-person care or be in a practice setting if they are exhibiting signs of a communicable disease. The RMT must follow the additional requirements set by their professional liability insurance provider.
B. WHAT THIS MEANS FOR YOUR APPOINTMENT [edited 2021-09-26, 2021-09-29, 2021-11-03, 2022-11-05]
You still need to wear a mask, hand sanitize on arrival, and be physically distant from other people.
Enter the clinic, spray your hands (or go to the washroom to wash them) and have a seat in the waiting room.
Your therapist will greet you and will reconfirm that you are not experiencing the symptoms of a communicable disease.
C. CLINIC POLICIES [written 2019-11-12, edited 2022-11-05]